Tips of the Day

Two tips seen recently on how to communicate that struck chords with me:

1. When you leave your number on someone's voicemail or answering machine, speak it slowly, and then slowly REPEAT it. Put yourself in the shoes of the person listening to your message. They may not have pen and paper quite yet. They have to hear it, understand it, and write it.
2. Take the time to edit subject lines in replying e-mails. Most peole have huge e-mail volume, and being able to scan for the thrust of relevant communications on the fly makes a difference.